Returns & Exchanges
At VITALPLUS, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging with all tags attached. Ensure the garments are unworn, unwashed, and in their original condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location. You will receive a notification and your refund or exchange once our warehouse inspects the items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing